Director, Customer Solutions Engineering PMO for EMEA & APAC (Professional Services)
Core
Strategic leadership for Rocket's professional services portfolio in EMEA & APAC, ensuring exceptional customer outcomes and managing M&A integrations.
Role type
Senior IC Director, Professional Services PMO
Builds
Professional services delivery capabilities, optimized PSA workflows, and integrated post-sales portfolios
Domain
Professional Services / Project Management / Enterprise Software
Required skills
Strategic portfolio management, M&A integration leadership, PSA solution ownership, Agile and traditional project management, financial acumen, organizational change management, risk mitigation, stakeholder communication
Preferred skills
Technical background credibility, scaling organization capabilities, data-driven decision making
Technologies
PSA (Professional Services Automation), Agile, Traditional Project Management
Responsibilities
Direct Project Management leadership activities including planning, staffing, and budgeting; Control post-sales financial aspects including forecasting and reporting; Lead design and implementation of project management process improvements; Establish long-term direction for CSE PMO including staffing and workflows; Provide leadership for M&A integration of professional services methods and resources
Seniority
Director, strategic leadership & mentorship
