Service Engineer
Core
Field service engineer responsible for servicing, upgrading, installing, and troubleshooting Elekta Treatment Delivery Systems (Linear Accelerators) for healthcare customers.
Role type
Senior IC field service engineer (medical linear accelerators)
Builds
Maintains uptime and performance of radiation therapy equipment for hospitals and clinics
Domain
Medical technology / Radiation oncology / Electromechanical systems
Deliverable
physical/clinical work
Required skills
electro-mechanical aptitude, board-level fault finding and repair, preventative maintenance, calibration, reading technical schematics, customer liaison, parts inventory management, independent troubleshooting
Preferred skills
leadership skills, problem solving, strong customer focus, excellent communication skills, self-motivation
Technologies
MSOffice, Salesforce, QlikSense, Concur, Workday
Responsibilities
Conduct servicing and upgrades of Treatment Delivery Systems, assist with installations, provide phone and email support, perform routine troubleshooting and repairs, carry out safety checks and modifications, perform routine calibrations and preventative maintenance, instruct customers on equipment use, manage parts inventory, submit reports
Seniority
Mid-level, hands-on IC