Billing Accountant
Core
Resolve billing inquiries and process invoices/credit memos for US-based customers and internal teams using Workday Financials and Salesforce.
Role type
Mid-level billing accountant (remote)
Builds
Subscription invoices, one-time invoices, and credit memo requests for Bonterra's social good software platform
Domain
SaaS / Social impact technology
Required skills
Billing process expertise, Salesforce Service Cloud, Workday Financials, Salesforce CPQ, Excel (pivot tables), invoicing, credit/debit adjustments, English fluency, Spanish fluency
Preferred skills
Licenciatura in Accounting/Administration, AI tool proficiency, knowledge of ticketing systems
Technologies
Workday Financials, Salesforce, Salesforce Service Cloud, Salesforce CPQ, Excel
Responsibilities
Create subscription and one-time invoices, process credit memo requests, resolve customer billing inquiries via multiple channels, troubleshoot billing issues, log incidents in Salesforce Service Cloud, coordinate with US departments, maintain SLAs
Seniority
Mid-level, hands-on IC