Customer Service Representative
Core
Process in-bound calls for third-party clients to ensure high customer satisfaction and manage calls for a Third Party Claims Administrator.
Role type
Customer Service Representative (Call Center)
Builds
Customer support interactions for third-party clients
Domain
Language services / Global call center services
Deliverable
client delivery
Required skills
phone etiquette, effective communication, problem solving, decision making, time management, computer skills, typing, empathy
Preferred skills
High School Diploma or GED, 18 years or older, 1 year of Customer Service or Call Center experience, desktop applications experience
Technologies
desktop applications