Account Manager
Core
Serve as the first level of support to existing clients and develop new business relationships for translation services.
Role type
Account Manager (Sales & Client Support)
Builds
New business relationships and client retention for translation services
Domain
Language Services / Translation
Deliverable
client delivery
Required skills
lead generation, sales cycle management, rate negotiation, client education, industry research, data management, cold calling, problem solving, time management
Preferred skills
none stated
Technologies
spreadsheets, internet research tools, professional directories
Responsibilities
Research prospective clients via internet, trade shows, and referrals; create and manage client data spreadsheets; generate daily mailings; cold call prospects; negotiate rates and deadlines; educate clients on translation processes and turnaround times; liaise with production teams; follow up on client satisfaction; research industry trends and competitors.
Seniority
Individual Contributor
