Student Services Specialist II
Core
Primary point of contact for the Business Career Services office, delivering customer service, managing data on student employment outcomes, and supervising a team of student assistants.
Role type
Student Services Specialist (Career Services)
Builds
Employment outcome data reports for accreditation and internal analysis
Domain
Higher Education / Career Services
Deliverable
dashboards & analysis
Required skills
Customer service, Data collection and analysis, Team supervision, Communication, Office management, CRM/database proficiency
Preferred skills
CRM/database experience, Hiring and training experience, Microsoft Excel proficiency
Responsibilities
Serve as first point of contact for visitors and manage phone/email inquiries; Collect and analyze employment outcomes for graduating classes; Supervise, train, and evaluate student assistants; Process office supplies and mail; Coordinate meetings and events; Submit data to accrediting bodies.
Seniority
Mid-level, supervisory
