Last Mile Site Manager
Core
Coordinate last-mile delivery operations, manage haulers and delivery teams, and ensure effective in-home delivery for customers.
Role type
Last Mile Site Manager
Builds
Last-mile delivery network for B2B, B2C, and e-commerce channels
Domain
Logistics and transportation
Required skills
Vendor relations, team management, shipping discrepancy resolution, customer interface, operational reporting, mathematical calculations
Preferred skills
Last Mile management experience
Responsibilities
Coordinate communication between haulers, delivery teams, and client management; provide on-site presence to ensure procedure compliance; oversee recruiting and performance of haulers; maintain monthly operation reports; interface with end customers for in-home delivery; follow up on shipping discrepancies and damage claims.
Seniority
Mid-level, hands-on IC