Customs Business Development Manager
Core
Drive growth, market share, and profitability for the Customs House Brokerage (CHB) business by winning new accounts, deepening penetration in existing ones, and converting opportunities into sustainable revenue and clearance volume.
Role type
Senior IC Business Development Manager (Customs House Brokerage)
Builds
CHB sales pipeline, customer solutions, and revenue growth for global trade clients
Domain
Logistics & Supply Chain (Customs Brokerage)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
CHB sales, business development, customer acquisition, solution selling, pricing and negotiation, contract management, market trend analysis, regulatory compliance knowledge, cross-functional collaboration, strategic planning
Preferred skills
Professional certification in Customs/Trade Compliance/Sales, experience with bonded operations and transit cargo, digital transformation initiatives
Technologies
CRM systems, trade compliance software, digital transformation tools
Responsibilities
Develop and execute CHB growth strategy; build and maintain sales pipeline; lead customer engagement from prospecting to implementation; achieve sales, volume, revenue, and gross profit targets; acquire new customers and expand service adoption in existing accounts; monitor market trends and competitor activity; design competitive customs solutions with cross-functional teams; manage pipeline reporting and forecasts; ensure regulatory compliance of customer solutions; lead strategic projects to enhance CHB capabilities.
Seniority
Senior, hands-on IC