Regional Head of Air Business Process Excellence
Core
Lead end-to-end process governance, operational excellence, compliance, and continuous improvement for Maersk Air Freight across North America (primary focus: US).
Role type
Senior leadership Business Process Excellence / Operational Excellence lead
Builds
Air Freight operational performance and transformation across US gateways, branches, and Global Service Center
Domain
Logistics / Air Freight / Supply Chain
Required skills
Business Process Excellence, Operational Excellence, Lean, Continuous Improvement, process engineering, Air Freight operations, process design, change management, stakeholder influence, team leadership (via careerplan.io/jobs/R197819-regional-head-of-air-business-process-excellence-at-maersk)
Preferred skills
Industrial Engineering, Business Administration, Logistics, International Trade, Supply Chain, Process Engineering
Technologies
TMS, automation, AI-enabled process integration
Responsibilities
Own regional governance for Air Freight processes, procedures, controls, compliance, and operating standards; Translate global standards into locally relevant regional roadmaps; Lead hands-on process discovery, Gemba walks, A3 problem solving, mapping, re-engineering, and stabilization; Establish KPI-driven performance management and root cause analysis; Guide technology and AI-enabled process integration; Lead and develop a team of 4-5 direct reports
Seniority
Senior, hands-on leadership