Senior Manager Collaboration Atlassian SME
Core
Lead ownership of Atlassian cloud service, ensuring platform security, resilience, and high-quality experience for colleagues across the organization.
Role type
Senior Manager, Atlassian Subject Matter Expert
Builds
Secure, resilient Atlassian collaboration platforms (Jira, Confluence) for enterprise-wide use
Domain
Enterprise IT Operations / Collaboration Tools
Deliverable
infrastructure
Required skills
Atlassian product suite expertise (Jira, Confluence, Trello, Jira Product Discovery), Jira project configuration, Confluence space administration, JQL, Atlassian APIs, third-party app integration (Zephyr Squad, ScriptRunner), cloud environment management, incident response coordination, security and compliance controls, team leadership, stakeholder communication
Preferred skills
Project management, Agile methodologies, technical documentation, root cause analysis, architectural alignment
Technologies
Jira, Confluence, Trello, Jira Product Discovery, Guard, Rovo, Zephyr Squad, ScriptRunner, Rich Filters, Gliffy Diagrams
Responsibilities
Lead ownership of Atlassian cloud service; act as SME providing specialist guidance; support identity and access management; resolve complex service issues and coordinate incident response; deliver platform improvements and new features; embed security and compliance controls; produce documentation and share knowledge; collaborate with Architecture, Infrastructure, Security, and Network functions; manage team of technical engineers; articulate business values to senior stakeholders
Seniority
Senior, hands-on IC with team leadership
