Assistant Manager Last Mile
Core
Supervise last-mile delivery operations, dispatch trucks, and manage customer service for in-home deliveries and claims.
Role type
Assistant Manager, Last Mile Logistics
Builds
FTL/LTL trucking services, cross-border trucking, and sortation hubs for B2B/B2C/e-commerce
Domain
Global Trade Logistics / Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Vendor relations, shipping discrepancy resolution, GPS dispatching, in-home delivery oversight, monthly operating reporting, team supervision, employee training, problem-solving, time management
Preferred skills
Last Mile experience, manufacturing environment experience, Bachelor's Degree
Technologies
GPS technology
Responsibilities
Develop and maintain relations with vendors and contractors; Ensure follow-up on shipping discrepancies and damage claims; Dispatch trucks using GPS; Oversee in-home delivery operations; Maintain monthly operating reports; Supervise Customer Service Representatives and Routers; Train and direct hourly staff
Seniority
Mid-level Supervisor
