Landside Team Leader
Core
Lead and optimize inland first-mile freight operations, dispatching orders, managing vendors, and resolving delivery disruptions to support global supply chains.
Role type
Senior IC logistics operations team leader
Builds
Inland first-mile freight delivery services for global customers
Domain
Logistics / Supply Chain / Transportation
Deliverable
product features
Required skills
Team leadership, operational planning, vendor management, stakeholder management, continuous improvement, KPI management, root cause analysis, problem-solving
Preferred skills
Experience in 3PL, retail, FMCG, or complex supply chain environments
Technologies
Freight management systems, route optimization tools
Responsibilities
Plan and dispatch freight orders while monitoring capacity and delivery performance; Lead and develop Inland First Mile Agents to ensure safety and compliance; Optimize cost, productivity, and asset utilization; Manage transport vendors and internal stakeholders; Resolve operational disruptions and customer complaints; Approve or reject process deviations to ensure end-to-end freight-order management.
