Billing Specialist

Cork (IRL), IE💼 Full-time💰 $47,800–$47,800🗓 2026-09-23 → 2026-09-26

Core

Own billing inquiries end-to-end, investigating discrepancies, resolving disputes, and ensuring accurate, on-time billing for customers.

Role type

Billing Specialist (Finance Operations)

Builds

Accurate customer invoices and billing records for Zoom's enterprise collaboration platform

Domain

SaaS / Enterprise Collaboration / Finance

Deliverable

Required skills

Accounts receivable experience, analytical problem-solving, Microsoft Excel proficiency, CRM platform familiarity, high-volume data management

Preferred skills

Experience with ServiceNow, billing portal troubleshooting, cross-functional collaboration

Responsibilities

Investigating and resolving customer billing inquiries via phone, chat, and portal; Processing invoices and manual adjustments; Reconciling payments and supporting dispute resolution; Partnering with Engineering and Renewals to improve billing processes

Seniority

Individual Contributor, entry-to-mid level

Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About Zoom

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.