Senior Specialist, Collections - Spanish
Core
Manage and collect outstanding customer accounts while maintaining high customer service standards.
Role type
Senior Specialist, Collections (Accounts Receivable)
Builds
Timely invoice payments and resolved customer disputes
Domain
Logistics / Finance
Deliverable
client delivery
Required skills
Customer account management, invoice collection, dispute resolution, problem solving, proactive communication, data entry
Preferred skills
Night shift availability, local language dependency handling
Technologies
Getpaid tool
Responsibilities
Handle customer on account agreements, serve as focal point between customer and AR analyst, act as escalation point for Collection Analytics, serve as primary customer contact via phone/mail/visit, update Getpaid tool based on customer engagement, partner with analysts to exceed portfolio targets
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