Lead Logistics CX and Operations Specialist - Japanese Speaker

China,Shandong,Qingdao,266000Full-time2026-09-22 → 2026-11-12

Core

Manage customer inquiries, resolve visibility-related issues, and execute operational activities to ensure service excellence for Maersk's visibility solutions.

Role type

Lead Logistics CX and Operations Specialist

Builds

Customer experience and operational visibility for Maersk supply chain

Domain

Logistics and Supply Chain

Deliverable

dashboards & analysis

Required skills

Fluent Japanese (oral and written), Advanced Microsoft Excel, Analytical and problem-solving skills, Customer-oriented mindset, Task prioritization

Preferred skills

Supply Chain Management experience, Shipment visibility solutions knowledge, Power BI reporting, Process improvement experience

About Maersk

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all lega