IT Customer Support Analyst I
Core
Provide technical support to end-users of IT systems and applications, diagnosing and resolving issues while documenting support requests.
Role type
IT Service Desk Analyst
Builds
IT system stability and user productivity
Domain
Healthcare IT
Required skills
Operating systems knowledge (Windows, macOS), troubleshooting, documentation, communication
Responsibilities
Diagnose and resolve technical issues, provide guidance and training to end-users, document support requests and solutions