Operations Support
Core
Controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests.
Role type
Operations Agent 1 (Freight Forwarding)
Builds
End-to-end warehousing and distribution logistics solutions
Domain
Logistics and Supply Chain
Deliverable
product features
Required skills
Tracking and tracing outbound shipments, inspecting outbound freight, contracting and assigning carriers, negotiating freight rates, quoting and invoicing international shipments, domestic air and ground routing, data entry into transportation management systems, finding and developing new logistics opportunities
Preferred skills
Multi-tasking in high-volume environments, precise attention to detail, tech-savviness, proficiency in Microsoft products
Responsibilities
Tracking and tracing outbound shipments, inspecting outbound freight, contracting new carriers, communicating freight status and problems, providing customer service, data entry of shipments, quoting and invoicing, domestic routing, negotiating rates, developing carrier relationships
Seniority
Entry-level, hands-on IC