Client Program Manager
Core
Primary point of contact for strategic global customers, driving supply chain performance and operational outcomes through cross-functional program leadership.
Role type
Senior Client Program Manager (Supply Chain)
Builds
End-to-end supply chain performance and customer service delivery for strategic global accounts
Domain
Global Logistics and Supply Chain
Deliverable
Dashboards & analysis | client delivery
Required skills
Supply chain management, stakeholder management, cross-functional program leadership, operational performance improvement, KPI development, root cause analysis, resource coordination across regions
Preferred skills
Strategic account management, Lean methodologies, continuous improvement practices, executive stakeholder engagement, international supply chain operations
Technologies
Microsoft Office (Excel, PowerPoint, Word), Power BI
Responsibilities
Lead cross-functional programs from strategy to delivery; partner with customer stakeholders to improve operational performance; identify and implement continuous improvement initiatives; develop standardized KPIs for data-driven decision-making; drive speed-to-market through innovative supply chain solutions; conduct operational reviews and corrective action planning
Seniority
Senior, hands-on IC