Station Operations Manager - Ocean Forwarding
Core
Manage ocean forwarding station operations to minimize dwell times at origin/destination, execute financial tasks accurately, and coach teams to improve Gross Profit per Shipment.
Role type
Senior Operations Manager (Ocean Forwarding)
Builds
Operational efficiency in LCL export/import flows and financial accuracy for global trade.
Domain
Logistics / Ocean Freight Forwarding
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> operational execution & financial compliance
Required skills
Freight forwarding operations, Financial management, Team coaching & mentoring, KPI monitoring, Compliance auditing, Cost control, Stakeholder collaboration, MS Office suite, CargoWise One proficiency
Preferred skills
None stated
Technologies
CargoWise One
Responsibilities
Coach and mentor direct reports through regular 1v1 sessions; Monitor and optimize Export/Import dwell times against targets; Execute timely cost accruals and revenue recognition in CargoWise; Lead fortnightly operations huddles; Conduct random export clearance audits; Manage CAPA documentation for service failures.
Seniority
Senior, hands-on IC