Single Carrier Operations Senior Specialist - Mexico
Core
Managing end-to-end dispatch operations, shipment planning, and exception management for landside logistics across truck, rail, and barge networks.
Role type
Senior Single Carrier Operations Specialist (Landside)
Builds
End-to-end container dispatch and delivery execution for global trade customers
Domain
Global logistics and shipping (landside)
Deliverable
product features
Required skills
End-to-end dispatch operations, shipment planning, exception management, vendor dispute resolution, process improvement, stakeholder coordination, risk monitoring, cost management, operational record maintenance
Preferred skills
Finance and Accounting background, landside process experience, Customer Service/BPO experience
Technologies
SAP BI, MS Office
Responsibilities
Coordinate end-to-end container dispatch operations across truck, rail, and barge networks; Manage daily interactions with customers, carriers, and internal stakeholders to resolve operational issues; Monitor shipment and container movements to identify risks and drive corrective actions; Oversee accessorial costs, equipment utilization, and container idling approvals; Identify process wastages and drive continuous improvements; Act as a point of contact and backup to the team leader.
Seniority
Senior, hands-on IC
