Assistant Manager
Core
Assistant General Manager supporting store operations, team development, and sales goals in a coffee shop environment.
Role type
Assistant General Manager (IC)
Builds
Coffee shop operations and customer experiences
Domain
QSR / Coffee
Required skills
customer service, shift leadership, cash handling, inventory control, problem resolution, administrative tasks, sales goal achievement, team motivation, P&L awareness, root cause analysis, brand values alignment, continuous learning, adaptability
Preferred skills
supervisory experience, high school diploma or GED, valid driver's license, reliable transportation
Technologies
POS systems, inventory management tools, scheduling software
Responsibilities
Demonstrate team member and shift leader duties with excellence; develop business understanding to GM level; create positive customer connections; drive speed and service to hit sales goals; resolve problems with professionalism; manage store funds and enforce cash policies; handle inventory, waste control, and rotation; execute administrative tasks linking daily work to business success; foster team growth and culture; maintain open relationship with GM; pursue personal and team development.
Seniority
Mid-level, hands-on IC
