shift supervisor - Store# 04300, 4 KING STREET WEST
Core
Assist the store manager in executing store operations and leading the team to deliver legendary customer service, quality beverages, and a clean environment.
Role type
Shift Supervisor (Team Lead)
Builds
Coffee beverages, food products, and the 'Third Place' customer experience
Domain
Retail / QSR (Quick Service Restaurant)
Deliverable
product features
Required skills
Customer service, team leadership, operational execution, cash handling, safety compliance, coaching, recipe adherence
Responsibilities
Deploy partners and delegate tasks, maintain calm during high volume, anticipate customer needs, provide coaching and feedback, organize opening and closing duties, follow cash and safety policies, ensure quality beverage delivery, recognize team accomplishments