General Manager
Core
Manage the financial performance, team engagement, and guest experience of a single Caribou Coffee store.
Role type
Store General Manager
Builds
A profitable, high-performing coffee shop serving local guests
Domain
QSR / Coffee Shop
Required skills
P&L management, budgeting, staff scheduling, team training, inventory control, food safety compliance, sales growth strategies
Preferred skills
ServSafe certification, experience with Toast/Workday systems, recruitment experience
Technologies
Toast, Workday, GoSpotCheck, EcoSure, TeamworX, Medallia, CrunchTime
Responsibilities
Manage store budgets and Operating Statements; ensure full staffing and schedule adherence; train and coach team members; drive sales and traffic growth; maintain food safety and sanitation standards; resolve customer relations issues.
Seniority
Individual Contributor, Store Level
