General Manager
Core
Lead a Caribou Coffee store, driving team engagement, guest experience, and sales/profitability while embodying brand culture.
Role type
Store General Manager
Builds
Coffee store operations, team development, and guest experiences
Domain
QSR / Coffee / Retail
Required skills
P&L management, staff scheduling, recruiting, training, guest recovery, inventory control, food safety compliance, cash handling, store systems proficiency
Preferred skills
ServSafe certification, high school diploma or GED
Technologies
CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper
Responsibilities
Manage store culture and leadership direction, ensure team engagement and execution of goals, maximize sales and traffic growth, oversee recruiting and training, handle guest complaints and satisfaction metrics, maintain financial responsibility and inventory control, ensure food safety and sanitization standards.
Seniority
Mid-level, hands-on IC
