Assistant General Manager
Core
Develop future leaders to think strategically about store operations and the future of the district while partnering with the General Manager to run the store and impact the team and community.
Role type
Assistant General Manager (Growth role)
Builds
Coffee store operations and customer experiences
Domain
QSR / Coffee
Required skills
Customer service, Team leadership, Problem resolution, Cash handling, Inventory control, Administrative tasks, Sales goal achievement, Root cause analysis, Emotional maturity, Strategic thinking
Preferred skills
Supervisory experience, High school diploma or GED, Valid driver's license, Reliable transportation
Technologies
POS systems, Inventory management tools
Responsibilities
Demonstrate team member and shift leader duties with excellence, Develop understanding of business to General Manager level, Create positive customer connections, Drive speed of service and sales goals, Resolve problems with professionalism, Manage store funds and enforce cash policies, Handle inventory and waste control, Execute administrative tasks, Lead team motivation and culture, Partner with General Manager on store operations
Seniority
Junior, hands-on IC
