Work Placement & Migration Specialist
Core
Strategically manage the placement and migration of work across Global Shared Services Centre (GSC) locations to ensure alignment with service delivery models and operational efficiency.
Role type
Senior Transition & Migration Project Manager
Builds
Smooth transitions of new or additional business into the organization and consistent work migration based on the service catalogue.
Domain
Global logistics and shared services operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Transition management, large-scale project management (150+ FTEs), stakeholder management, solution design, change management, process modeling, analytical decision-making
Preferred skills
Lean Six Sigma certification, customer experience focus
Technologies
Microsoft Office Suite (Excel, PowerPoint)
Responsibilities
Lead new work and offshoring initiatives including 1:1 transfers; monitor and report compliance with work placement standards; define work scope and assess task placement; evaluate FTE requirements; lead planning and reporting for migration initiatives.
Seniority
Senior, hands-on IC