Shift Leader - New Store Opening!
Core
Lead store operations, manage shift teams, and ensure guest satisfaction during new store openings.
Role type
Shift Leader (Retail/Food Service)
Builds
Coffee beverages, food items, and store experiences for guests
Domain
QSR / Coffee Shop
Deliverable
product features
Required skills
shift leadership, team coaching, inventory management, cash handling, SOP enforcement, guest service, scheduling, conflict resolution
Preferred skills
high school diploma, valid driver's license, reliable transportation
Technologies
POS systems, inventory management software
Responsibilities
lead shifts focusing on team engagement and guest satisfaction, maximize product sales and manage waste, ensure team executes SOPs and quality standards, coach and train team members on roles and product knowledge, perform administrative tasks including bank deposits and inventory, manage shift deployment and delegate tasks
Seniority
Entry-level to Junior, hands-on IC