Care Management Assistant
Core
Support patients and families in the Diabetes Clinic by assessing social drivers of health needs and connecting them with community resources.
Role type
Care Management Assistant (Clinical Support)
Builds
Coordinated patient care plans and resource referrals for children with diabetes
Domain
Healthcare / Pediatrics / Diabetes Management
Deliverable
client delivery
Required skills
Healthcare experience, Customer service, Advanced computer skills, Medical terminology, Regulatory compliance, Transition planning
Preferred skills
Associate or bachelor's degree, Medical terminology experience, Verbal and written communications
Technologies
Electronic health records, Integrated Care Management website, Fax/Email/Mail systems
Responsibilities
Serve as liaison between department and external organizations; Receive and prioritize requests for service authorizations; Monitor status of referrals; Deliver routine regulatory notices; Perform clerical tasks for care management; Support advance care planning and notarization; Aid in transition planning and transportation coordination; Collaborate with care managers to resolve social needs.