Lead Patient Access Specialist - Outpatient Medical Center (OMC)
Core
Coordinates assigned employee duties and manages personnel resource allocation in outpatient clinics to ensure efficient patient flow.
Role type
Lead Patient Access Specialist (Outpatient Medical Center)
Builds
Efficient outpatient clinic operations and patient registration workflows
Domain
Healthcare / Outpatient Medical Center
Deliverable
physical/clinical work
Required skills
Patient registration and scheduling, Cash handling, Staff supervision and delegation, Quality assurance auditing, Template maintenance, Telephone inquiry management
Preferred skills
Bi-lingual skills
Technologies
Microsoft Windows
Responsibilities
Registering and scheduling patients, Performing cash handling duties and daily deposits, Delegating job assignments and monitoring work flow, Staffing clinic registration areas during shortages, Answering and routing telephone inquiries, Conducting weekly and monthly quality assurance audits, Ordering and maintaining office supplies
Seniority
Mid-level, supervisory IC
