Shift Leader
Core
Leading store operations, managing team performance, and ensuring guest satisfaction during shifts.
Role type
Shift Leader
Builds
Coffee beverages and store experiences
Domain
QSR / Coffee
Deliverable
product features
Required skills
Team leadership, shift management, SOP execution, inventory management, coaching, sales maximization, waste management, conflict resolution, administrative tasks, training
Preferred skills
High school diploma, valid driver's license, reliable transportation
Technologies
POS systems, inventory management software
Responsibilities
Lead shifts focusing on team engagement and guest satisfaction, maximize product sales and manage waste, ensure team executes SOPs and quality standards, coach and train team members, perform administrative tasks like bank deposits and inventory, manage shift deployment and roles
Seniority
Entry-level leadership