Supervisor, Pharmacy - Denver Health Medical Plan (Must Live in Colorado. Weekly On-Site Requirement)
Core
Supervise clinical pharmacists and pharmacy technician call center staff to ensure timely feedback on performance, manage prior authorization operations, and resolve call center escalations.
Role type
Supervisor, Managed Care Pharmacy
Builds
Operational efficiency and quality outcomes for the Denver Health Medical Plan pharmacy services
Domain
Healthcare / Managed Care Pharmacy
Required skills
Supervision and leadership, Prior authorization management, Call center operations, Grievance and appeals resolution, Process improvement, Data review and interpretation, Policy and procedure development, Cost containment strategy
Preferred skills
Clinical research and analytics, Process improvement practices, Epic proficiency
Technologies
Epic, MS Office
Responsibilities
Supervise Pharmacist Clinical Specialist and Pharmacy Technician Call Center staff; Perform timeliness monitoring, prior authorization, and call center auditing; Handle Call Center escalations and resolve issues related to grievance and appeals; Develop and implement pharmacy cost containment strategies; Maintain and update Departmental Operating Procedures and Policy and Procedures.
Seniority
Supervisor, hands-on leadership
