Patient Access Specialist - Dental Clinic, Westside Family Health Center
Core
First point of contact for outpatient dental clinic patients, handling registration, insurance verification, financial collection, and EHR data entry.
Role type
Patient Access Specialist (Dental Clinic)
Builds
Patient registration records, insurance eligibility confirmations, and point-of-service payments
Domain
Healthcare / Dental Services
Required skills
Patient registration, insurance verification, financial counseling, EHR data entry, regulatory compliance (HIPAA/EMTALA), multitasking, data entry speed (25 wpm), Microsoft Office, Epic familiarity
Preferred skills
None stated
Technologies
Epic, Microsoft Office Suite
Responsibilities
Register and check in patients using approved ID processes; collect and verify demographic and insurance information; explain financial responsibilities and collect payments; coordinate with clinical teams for efficient clinic flow; resolve insurance coverage issues; ensure adherence to federal and organizational regulations; provide training support to new hires
Seniority
Entry-level, individual contributor