Order Management Specialist
Core
Coordinate purchase orders and ensure end-to-end operational flow for customer experience in logistics.
Role type
Order Management Specialist
Builds
Operational order flow and shipment visibility
Domain
International logistics and freight forwarding
Deliverable
product features
Required skills
PO management, order flow management, SOPs and SLAs knowledge, international logistics, freight forwarding, customer service, advanced English, analytical skills, data accuracy
Preferred skills
stakeholder management, detail-oriented, organizational skills
Responsibilities
Review and monitor purchase orders, enter and update orders in systems, track open orders and shipment traceability, coordinate with origin offices, suppliers, shippers and internal clients, transmit operational information per SOPs and SLAs, ensure operational timeliness and data quality
