Advisor II, B2B Sales
Core
B2B sales advisor handling inbound and outbound calls to sell products and services, process orders, and provide customer support.
Role type
B2B sales advisor
Builds
Sales transactions and customer service interactions
Domain
B2B sales
Deliverable
product features
Required skills
sales techniques, customer needs analysis, product knowledge, order processing, billing support, customer service
Responsibilities
Achieve sales targets, use non-scripted probing to determine customer needs, maintain product and pricing knowledge, meet KPIs, greet customers professionally, clarify requirements, prepare accurate account notations, answer billing questions