Technical Support Engineer
Core
Technical troubleshooting and end-user support for networking, systems, and infrastructure.
Role type
Technical Support Engineer
Builds
IT services and solutions for end-users
Domain
IT Services / Infrastructure
Required skills
Technical troubleshooting, networking, systems administration, hardware/software knowledge, problem-solving, communication
Preferred skills
IT certifications, cloud platforms, virtualization, ITSM/ticketing systems
Technologies
Windows/Linux, Microsoft 365, Active Directory, TCP/IP, LAN/WAN, VPN, routing, switching, firewalls, servers, cloud platforms, virtualization, ITSM/ticketing systems, monitoring tools
Responsibilities
Diagnose technical issues, provide solutions or escalate, offer end-user support, manage network and system support tasks
Seniority
Mid-level, hands-on IC