Customer Service Representative - French speaking - Automotive - On site - FA02
Core
Handle customer calls, create quotations and orders, expedite deliveries, and provide first-level technical assistance for product and service requirements.
Role type
Customer Service Representative (Contact Center)
Builds
Customer support operations for automotive brands
Domain
Automotive / Contact Center
Deliverable
client delivery
Required skills
French (advanced), English (advanced), CRM portal usage, SAP system usage, catalogue knowledge, basic technical assistance
Preferred skills
Business or commercial education, prior contact center experience, strong commercial mindset
Responsibilities
Handle incoming customer calls, create quotations and orders via SAP, communicate delivery times, offer basic product advice, provide first-level technical assistance
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