Customer Engineer (External Identities)
Core
Deliver strategic consulting, design, advisory services, and contact center analytics to modernize and simplify customer experiences for enterprise and government clients.
Role type
Senior IC Customer Engineer (External Identities)
Builds
Strategic consulting, design, advisory services, and contact center analytics
Domain
IT Consulting / Identity Management / Contact Center Analytics
Deliverable
client delivery
Required skills
Microsoft Entra ID External Identities, Microsoft Entra B2C, Microsoft Entra B2B, Cross-Tenant Access Settings, Cross-Tenant Access Synchronization, Microsoft Entra ID P1, Active Directory, Microsoft Entra Connect, Azure Solutions Architect Expert, Azure Security Engineer Associate, Azure Administrator Associate, Azure Cybersecurity Administrator, Identity and Access Administrator
Preferred skills
Microsoft Identity Manager, hybrid infrastructure architecture, cloud environment optimization, Microsoft Modern IT Architecture
Technologies
Microsoft Entra ID, Active Directory, Azure, Microsoft Identity Manager
Responsibilities
Deliver strategic consulting and advisory services, design identity solutions, provide contact center analytics, optimize cloud environments, troubleshoot enterprise systems
Seniority
Senior, hands-on IC