Business Solution Analyst
Core
Gather, analyze, and document business requirements for Microsoft Dynamics 365 CRM and Web implementations, translating them into functional specifications and user stories.
Role type
Business Solution Analyst
Builds
Configured Dynamics 365 CRM solutions for Sales, Service, and Partner/Account management
Domain
Enterprise CRM implementation and configuration
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Business analysis, Microsoft Dynamics 365 CRM, Dataverse data model, Agile/Scrum, JIRA or Azure DevOps, UAT planning, data migration coordination
Preferred skills
Salesforce (SFDC) experience, Power Platform (Power Automate, Power Apps, Power BI), enterprise integrations, API-based systems
Technologies
Microsoft Dynamics 365, Dataverse, JIRA, Azure DevOps, Salesforce, Power Platform
Responsibilities
Gather and document business requirements for D365 implementations; Translate requirements into functional specifications and user stories; Collaborate with functional consultants and developers; Support configuration of entities, forms, views, and business rules; Define end-to-end business processes; Participate in Agile ceremonies; Plan and support UAT execution; Coordinate with integration teams on data migration and API integrations; Support release planning and production deployment
Seniority
Mid-level, hands-on IC
