Quality Senior Specialist - Quality Management
Core
Lead global quality operations for FCSS Aftermarket service, repair, refurbishment, and parts activities, ensuring operational discipline, customer focus, and predictable performance.
Role type
Senior IC Quality Operations Leader
Builds
Global quality strategy execution, risk management frameworks, and continuous improvement initiatives for aftermarket business units.
Domain
Industrial Products / Aftermarket Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Global quality leadership, risk management, structured problem solving (3C, RCA, 8D, Kaizen), cost of poor quality analysis, supplier quality management, QMS governance, configuration control, customer experience management.
Preferred skills
Experience in safety-critical regulated repairs, cross-functional team leadership, data-driven decision making.
Technologies
QMS systems, Pareto analysis tools, Quality Bowler review platforms.
Responsibilities
Provide global quality operations leadership across service centers and external providers; translate quality priorities into objectives and recovery plans; exercise independent quality authority for containment and stop-work decisions; lead closed-loop customer quality management for complaints and warranty events; own Cost of Poor Quality performance and drive reduction plans; deploy structured problem-solving models for root cause analysis; manage supplier and intercompany quality risk; ensure accurate documentation and traceability throughout the repair lifecycle.
Seniority
Senior, hands-on IC