EMEA Quality Performance Engineer
Core
Own end-to-end service quality and engineering performance for a defined set of repair partners within the Services Supply Chain, ensuring consistency and efficiency across the global repair network.
Role type
Senior Quality Performance Engineer (Repair Operations & Engineering Governance)
Builds
Global serviceability standards, technical documentation, and repair partner performance outcomes
Domain
Industrial manufacturing / Repair operations / Supply chain engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Root cause analysis, supplier/partner governance, lifecycle engineering, data-driven problem solving, technical documentation management, risk identification
Preferred skills
Managing global suppliers, complex electromechanical systems (printing), technical documentation expertise
Technologies
Global governance frameworks, lifecycle management tools, data analysis platforms
Responsibilities
Drive repair yield improvement and waste reduction initiatives, lead structured Root Cause Analysis for complex escalations, establish and run governance cadence for repair partners, ensure service readiness for new product introductions (NPIs), create and maintain global technical documentation, provide technical guidance to regional operations and partners
Seniority
Senior, hands-on IC with strategic alignment