Senior Customer Manager - Demand Platforms
Core
Lead omni-commerce analytics, sales performance reporting, and commercial strategy execution across last-mile delivery platforms and marketplaces to drive growth for snacking brands.
Role type
Senior Customer Manager - Demand Platforms
Builds
Scalable growth models and best practices for On-Demand Delivery, marketplaces, and digital commerce.
Domain
CPG / Snacking / Digital Commerce
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
CPG sales experience, digital commerce strategy, last-mile delivery platform management, retail media understanding, data-to-strategy translation, cross-functional influence
Preferred skills
retail media investment management, connected commerce strategy, joint business planning, global matrixed environment experience
Technologies
Instacart, DoorDash, Uber Eats, GoPuff, DashMart
Responsibilities
Lead omni-commerce analytics and performance optimization; Develop and execute commercial strategies across delivery platforms; Co-lead digital merchandising and retail media strategies; Build scalable playbooks and test-and-learn models; Partner cross-functionally to align priorities; Support joint business planning with strategic platform partners; Communicate complex platform insights to senior leaders
Seniority
Senior, hands-on IC