Emergency Room Communication Specialist - New River Valley Medical Center
Core
Coordinates emergency communications, manages call intake, and collaborates with care teams to ensure timely and efficient EMS operations.
Role type
Emergency Room Communication Specialist
Builds
Emergency Medical Services (EMS) operations and patient care workflows
Domain
Healthcare / Emergency Medicine
Required skills
Medical terminology, Telephone and radio communication, EPIC and Teletracking systems, Prioritization of emergency calls, Inventory management, Basic computer/typing skills
Preferred skills
EMT or Paramedic certification
Responsibilities
Maintain responsibility for coordination of ED communications; Receive and send communications via telephone, fax, intranet, and radio; Prioritize incoming calls according to emergency or non-emergency nature; Facilitate communication between Physicians, staff, and outside entities; Maintain EMS drug box inventory; Enter bed requests and update status in Teletracking and EPIC.
Seniority
Entry-level to Mid-level, hands-on IC