HealthCare Administrative Associate, Family Medicine - Vinton
Core
Performs front office functions including patient registration, scheduling, check-in, check-out, and manages multi-line phone systems to support efficient patient care delivery.
Role type
Administrative Associate (Family Medicine)
Builds
Patient care delivery workflows
Domain
Healthcare / Family Medicine
Deliverable
dashboards & analysis
Required skills
patient registration, scheduling, multi-line phone management, insurance eligibility verification, co-payment collection, medical records maintenance, charge entry, coding support, EMR systems, data entry, Microsoft Office, multitasking
Responsibilities
Perform front office functions including patient registration, scheduling, check-in, and check-out processes; Manage multi-line phone systems, screen calls, and route messages; Maintain accurate patient demographic, insurance, and eligibility information; Collect co-payments, deductibles, and other payments; Coordinate referrals and obtain insurance authorizations; Maintain and organize medical records in compliance with regulatory standards; Perform charge entry, coding support, and resolve billing-related issues; Use electronic medical record systems for scheduling, reporting, and documentation; Provide directions and assistance to patients and visitors; Maintain reports, databases, and spreadsheets and perform basic data analysis; Support administrative functions including correspondence, reports, and meeting materials; Assist with event coordination, scheduling logistics, and departmental projects; Perform basic clinical support tasks under supervision as assigned; Assist team members and training as needed.