Application Security Digital Experience & Intelligent Automation Lead
Core
Design and build self-service, conversational, and workflow-driven digital experiences for Application Security services to help employees discover services, obtain trusted information, and submit requests.
Role type
Senior IC digital experience and intelligent automation lead
Builds
Self-service portals, guided intake experiences, automation workflows, and conversational agents for Application Security
Domain
Financial services / Application Security / Digital Experience
Deliverable
product features
Required skills
Digital experience design, workflow automation, API integration, knowledge management, conversational AI, low-code platforms, user needs translation
Preferred skills
Copilot Studio, Power Platform, Power Automate, Dataverse, cybersecurity support
Technologies
Copilot Studio, Power Platform, Power Automate, Dataverse, JSON, APIs
Responsibilities
Design self-service and conversational experiences; Create guided request and intake flows; Integrate knowledge sources and enterprise systems; Develop automation workflows for request routing and approvals; Evaluate digital experience effectiveness via metrics and feedback
Seniority
Senior, hands-on IC
