Sr. Specialist, AI CRM Engineering
Core
Develop and integrate AI-enabled features, LLM solutions, and agentic AI workflows within the Veeva CRM ecosystem to support field representative operations and predictive analytics.
Role type
Senior IC AI/ML Engineer (CRM)
Builds
AI-powered CRM features, predictive dashboards, and automated workflows for field sales teams
Domain
Life Sciences / Pharmaceutical CRM
Deliverable
production ML models
Required skills
Veeva CRM, Python, LLMs (Claude, OpenAI), Langchain, Lang Graph, AWS, Databricks, Vectorization, Prompt Engineering, SDLC
Preferred skills
Generative AI, Agentic AI, Life Sciences CRM, JavaScript/Java, CI/CD tools, Data integration patterns
Technologies
Veeva CRM, AWS Bedrock, AWS API Gateway, Databricks, Langchain, Lang Graph, Claude, OpenAI Azure, GCP
Responsibilities
Integrate LLM-based solutions and AI/ML workflows into Veeva CRM; prototype and evaluate Generative AI capabilities; build AI-powered outputs and dynamic dashboards; participate in agentic AI experiments; consume and surface ML model outputs in CRM UI; follow AI governance and responsible AI practices; research emerging AI/ML tools; perform hands-on CRM integrations; contribute to reusable code components and libraries.
Seniority
Senior, hands-on IC
