Veterinary Customer Services Representative – 2nd Shift
Core
Front-line client services and administrative support for the Small Animal Reception team at a veterinary medical center.
Role type
Customer service representative (healthcare/veterinary)
Builds
Admitting information, call handling, and client support for veterinary patients
Domain
Healthcare / Veterinary Medicine
Deliverable
dashboards & analysis
Required skills
Customer service, Medical terminology, Electronic medical records systems, Computer operation, Insurance verification
Preferred skills
Veterinary practice customer services, Analyzing and interpreting information, Self-directed work
Responsibilities
Responding to routine and medical emergency situations, Answering and directing internal and external calls, Creating accurate day-to-day admitting information, Resolving routine and complex situations, Maintaining safe money handling practices
Seniority
Entry-level to Mid-level