Associate Director, Customer Insights & Engagement, Lung Cancer
Core
Generate actionable customer insights and translate them into strategic recommendations to drive brand performance and commercial impact for the Thoracic Oncology portfolio.
Role type
Associate Director, Customer Insights & Engagement (Pharma)
Builds
Strategic recommendations, market research plans, and omnichannel engagement strategies for the Lung Cancer/Thoracic Oncology brand.
Domain
Pharmaceutical industry, Oncology (Lung Cancer), Market Research, Advanced Analytics
Deliverable
dashboards & analysis
Required skills
Market research, Secondary data analytics, Advanced analytics (AI/ML), Data synthesis, Strategic leadership, Cross-functional partnership, Presentation skills
Preferred skills
Master's or PhD degree, Experience with industry-standard data sources (IQVIA, SHS)
Technologies
IQVIA, SHS, Advanced analytics platforms, AI, Machine learning
Responsibilities
Develop and execute primary and secondary market research plans; Oversee synthesis of data from multiple sources to extract business insights; Lead adoption of advanced analytics and AI methodologies; Partner with marketing, sales, and market access teams to shape customer engagement strategy; Serve as a thought leader for market research and advanced analytics.
Seniority
Senior, hands-on IC with leadership responsibilities