Associate Director, Patient Support Services
Core
Manage patient support programs for the RayzeBio radiopharmaceutical portfolio to align with US market access strategy and deliver exceptional patient experience.
Role type
Senior leadership IC (Associate Director) in Patient Support Services
Builds
Radiopharmaceutical patient support programs and operational processes
Domain
Pharmaceuticals / Radiopharmaceuticals / Oncology
Required skills
Vendor management, Program operations, Market access strategy, Stakeholder engagement, Budget management, Process improvement
Preferred skills
Radiopharmaceuticals experience, Product launch, RFP contracting, Data analysis (Excel/SAP), Staff resource modeling
Technologies
SAP, Excel, Electronic Data Interchange (EDI)
Responsibilities
Lead operational oversight of patient/customer services, Manage vendors and agencies, Advise on patient support offerings, Participate in brand and launch planning, Engage with external business partners, Serve as key point of contact for brands and field teams
Seniority
Senior, hands-on IC with leadership responsibilities
