Associate- L1 Support Engineer Java Cloud
Core
L1 Production Support Analyst providing 24x7 operational support for Wealth Management platforms, applications, and microservices in a financial institution.
Role type
L1 Application Support Engineer
Builds
Production stability and availability for Wealth Management platforms and applications
Domain
Financial Services / Wealth Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Java, Spring Boot, REST APIs, SQL (Oracle/SQL Server/PostgreSQL), UNIX/Linux, Shell Scripting, AWS/Azure fundamentals, Kafka, Jenkins, Git, CI/CD, ITIL, ServiceNow, Splunk, Dynatrace, Grafana, CloudWatch
Preferred skills
Cloud certification, ITIL certification, experience in financial institutions
Technologies
Java, Spring Boot, REST APIs, SQL, Oracle, SQL Server, PostgreSQL, UNIX, Linux, AWS, Azure, Kafka, Jenkins, Git, ServiceNow, Splunk, Dynatrace, Grafana, CloudWatch, Control-M
Responsibilities
Perform initial triage, troubleshooting, and resolution of production incidents and service requests; Monitor application, database, and infrastructure issues; Lead L2/L3 production support activities; Manage release support, deployments, and rollback activities; Troubleshoot job scheduling platforms and apply code fixes; Mentor junior support engineers and drive automation initiatives; Handle static data updates and metrics reporting; Participate in disaster recovery exercises and smoke tests.
Seniority
Mid-level, hands-on IC
