Customer Sales Guide
Core
Guide customers through the entire used car sales process, from prospecting and test drives to paperwork completion and purchase.
Role type
Customer Sales Guide (Used Car Dealership)
Builds
Used vehicle sales and customer acquisition for DriveTime dealerships
Domain
Automotive retail / Used car sales
Deliverable
product features
Required skills
Prospecting, sales closing, vehicle presentation, administrative documentation, underwriting, cash handling, inventory management, customer education, autonomous task ownership, vehicle operation
Preferred skills
High school diploma or GED, associates or bachelors degree, 3+ years in customer service/sales/retail, valid driver's license with clean record, ability to pass drug/background checks
Technologies
Office productivity machinery, calculators, copy machines, printers, computer systems
Responsibilities
Prospect daily to build pipeline and drive traffic, achieve and exceed sales targets, manage full sales cycle including virtual engagement and test drives, present vehicles and match solutions, execute administrative tasks like deal documentation and titles, support dealership opening/closing operations
Seniority
Individual Contributor, entry-to-mid level